Design, deploy, and maintain systems infrastructure. Collaborate with teams to design integrated solutions. Monitor, analyze, and optimize system performance. Troubleshoot and resolve system issues. Evaluate new technologies for efficiency and reliability. Provide technical guidance and support. Able to be on call 24x7 support and there will be some after hours and weeken

Provide second level support for technical issues, including hardware, software, and network problems, ensuring timely resolution and minimal downtime. Collaborate with Tier 1 support and other IT teams to escalate and address complex issues efficiently. Maintain accurate documentation of incidents, solutions, and service requests in the helpdesk ticketing system. Conduct

Manage and maintain video conferencing systems, including hardware, software, and peripherals. Perform routine maintenance tasks to ensure optimal performance and reliability of video communication equipment. Provide technical support and troubleshooting assistance to users experiencing video conferencing issues. Collaborate with cross functional teams to identify and add

Manage hardware asset data within the designated Asset Repository(s). Manage software assets data within the designated Asset Repository(s). Perform inventory audits. Maintain software assurance, subscriptions and maintenance. Manage incoming and outgoing asset shipments. Create Argis Warehouse Application tickets for all hardware requests. Conduct software inventory audi

Manage hardware asset data within the designated Asset Repository(s). Manage software assets data within the designated Asset Repository(s). Perform inventory audits. Maintain software assurance, subscriptions and maintenance. Manage incoming and outgoing asset shipments. Create Argis Warehouse Application tickets for all hardware requests. Conduct software inventory audi

Develop, run tests on, implement, and/or maintain operating system and related software Establish and implement standards for computer operations for compatibility between hardware and software, according to specifications and parameters Troubleshoots and/or resolves software, operating system, and networking problems. Schedules, performs, or monitors system backups or, w

Manage and maintain video conferencing systems, including hardware, software, and peripherals. Perform routine maintenance tasks to ensure optimal performance and reliability of video communication equipment. Provide technical support and troubleshooting assistance to users experiencing video conferencing issues. Collaborate with cross functional teams to identify and add

Summer Intern Job Locations US VA Herndon Job ID 2024 3031 Category Information Technology Type Intern Job Description NetImpact has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. NetImpact partners with customer agencies to deliver solutions that empower them to not only meet their missions but also real

Setup and configure new laptops Setup Office 365 accounts for users. Setup distribution lists and TEAM channels in Office 365. Setup Office 365 SharePoint sites for domain users and external partner access. Create policies, configure and monitor system access to maintain a highly secure Office 365 system. Troubleshoot and resolve issues with user access to Office 365 serv

Collaborate with federal client stakeholders to understand business requirements and translate them into ServiceNow solutions. Design, develop, configure, and customize ServiceNow applications and modules to support Strategic Portfolio Management processes and workflows. Implement best practices for ServiceNow development, including adherence to coding standards, version

Collaborate with federal client stakeholders to understand business requirements and translate them into ServiceNow solutions. Design, develop, configure, and customize ServiceNow applications and modules to support Strategic Portfolio Management processes and workflows. Implement best practices for ServiceNow development, including adherence to coding standards, version

Solution Design Collaborate with clients to understand their unique business requirements and design innovative solutions using the ServiceNow platform, with a focus on optimizing Service Portfolio Management processes. Architecture Development Develop comprehensive architectural designs and configurations for ServiceNow implementations, ensuring alignment with best pract

Participate in multi functional efforts to improve efficiencies in processes and procedures Gather and analyze data from multiple sources, develop strategies and recommendations, and present findings in briefings and reports Develop plans, procedures, reference documents and instructions for formulating and executing program initiatives and related processes Assist in the

Serve as a developer building a powerful integration platform for managing and orchestrating integrations with dozens of other applications. Play a key role in delivering software solutions for critical application development projects in and DevOps environment. Remain current on Web development technologies, assess new standards, technologies, and trends, and formulate a

Task Order compliance, service delivery, strategy, optimization, and contractual issue escalation. Responsible for formulating, enforcing, and enhancing work standards, assigning Contractor schedules, reviewing work discrepancies, supervising Contractor personnel and communicating policies, purposes, and goals of the organization to subordinates. The Program Manager (PM)